Magnolia Hotel
In the heart of Yangshuo
General terms
We have produced this website to facilitate booking rooms at our hotel in good faith. We aim to ensure that all information is correct before it goes live. If we do detect an error that may have affected your booking we will try to contact you immediately.
We expect our guests to use this website in good faith. If you make a mistake with your booking details please inform us as soon as possible.
All photos and information provided are the property of Magnolia Hotel, Yangshuo. These may not be reproduced without permission in writing.
Checking-in & checking-out
Check-in is from 14:00 until 23:00 on the date for which the room is booked.
You may check-in later by arrangement.
An earlier check-in can be requested but remains subject to the room becoming available in time for cleaning.
Check-out is by 12:00.
You can request a later check-out subject to availability and a charge. The charge is half of the regular room rate for stays up to 18:00; for stays beyond 18:00 the full regular rate will be charged.
Payments and deposits
We accept payments at reception in cash or by major credit cards. If you are not sure, please check whether we can accept your credit card in advance.
A non-refundable deposit is required to secure a booking. The amount of this deposit is 10% of the total room cost of your stay.
We offer the facility to pay deposits through this website into a Paypal account. This gives you an instant booking and avoids the need for you to send us any financial details.
If you are not familiar with Paypal you can read more about their services here.
Changes by you
You may make one change your booking up until 14:00 on the date for which the room is booked without penalty.
Changes to this new booking will be at our discretion.
Changes by us
We endeavour not to change reservations once confirmed. However, some facilities or services may become unavailable at short notice. In such events we will try to contact you and offer you options.
If we cannot contact you in advance we will offer you suitable alternatives on arrival.
Complaints
We hope your stay will be an enjoyable one and that all services and facilities are to your liking.
If you are not satisfied with any facility or service provided please notify Reception at the earliest opportunity in order to give them the chance to rectify the problem
If you are not satisfied with the solution offered you may raise the issue with the Hotel Manager.
We have every confidence that the Hotel Manager will be able to resolve all issues to the satisfaction of our guests.
The number for Yangshuo Tourism Complaints (complaints from foreigners) is 86-773-882 2874.
Special offers
Only one special offer may be applied per booking.
Special offers are not transferable.
Your Visit to Yangshuo
Contact Details
@magnoliahotelyangshuo.com
Magnolia Hotel, Yangshuo
Address: 7 Die Cui Lu
Phone:86-773-881 9288
Fax:86-773-881 9218